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(Candid and Honest) Frequently Asked Questions

Malaysia is divided into two regions: Peninsular Malaysia and Malaysian Borneo (or East Malaysia) by the South China Sea. The country borders Singapore, Thailand, Indonesia and Brunei. Malaysia also borders the Straits of Malacca, the popular international shipping route that contributes to the international trade in the county.

Ques. What time-zone does Malaysia lie in, and what's the climate like?
Ans.
 The MST or Malaysia standard time is calculated as GMT+8 and the Malaysian currency is called the Ringgit and denoted as RM.

Situated on the equator Malaysia enjoys a tropical climate with a diverse range of flora and fauna and is considered one of the 17-mega diverse countries in the world.

Ques. What about the Malaysian people?
Ans.
 The name Malaysia was derived from the country’s original name “Malaya” believed to have originated from the Melayu kingdom that existed between the 7th and the 13th century around present-day Dharmasaya and Sumatera. It was then changed to indicate the extension of the country beyond the Malay Peninsula when 14 state federations were formed by the Federation of Malaya, Singapore, North Borneo and Sarawak in 1963.

The Malays were the Javanese settlers within the Malay Archipelago - people who spoke the Malay language or bahasa melayu. The language is today spoken in various dialects around Singapore, Indonesia, Brunei and the Malay Peninsula and is a combination of Sanskrit Arabic and Dutch (as a result of the Dutch colonization of the region).

The native Malay people form about half the population while the aboriginal Malays or the Orang Asli, Chinese and Indians form the other main ethnicities in this multi cultural country. The beauty of the country is that all the ethnic groups enjoy the freedom to practice their own traditions and customs. The main religions practiced in Malaysia are Islam, Buddhism, Christianity and Hinduism, with a few other non-denominational minority religions.

Ques. What are the cultural differences between Malaysia and the West?
Ans.
 The country as a whole is steeped in traditions and has a rich cultural heritage. Most of its traditions and cultural restrictions may seem alien to Westerners!

In Malaysia, it is customary to use the right hand for greeting, eating food and exchanging gifts. Gifts are wrapped in cheerful colors like pink, red etc, It is considered bad luck to wrap gifts in black, white or blue.

While shaking hands is the most polite and safest way to greet anyone in the country, especially the Malay Chinese, there are some traditional greeting customs that are valued in certain parts of Malaysia that can help create a good impression if travelling alone or in a group.

You can never go wrong with a simple smile and nod of the head to greet the friendly Malaysians who are ever ready to strike a conversation with people from other countries.

However a “Salam” by touching the fingers of your right hand gently to the heart while greeting a Muslim; or a “Namaste” by folding your hands at mid-chest level, to greet any Hindu can work wonders. If travelling in a group it is proper that the oldest or most senior person comes forward to greet the local seniors followed by the others.

Shoes are not allowed inside any private home in Malaysia. Wearing shoes inside someone’s home is considered disrespectful in Malay and Hindu homes. This custom extends to the mosques and temples as well.

Ques. What is the attitude towards homosexuality in Malaysia?
Ans.
 One thing European and American travelers should take into account is that Malaysia is a peaceful country, but also possesses its own set of traditions. The predominantly Islamic nation is not tolerant towards homosexuality and is lawfully unfriendly to homosexuals. The country has a very small and almost dormant gay rights society but the country’s stringent laws for sexual orientation and gender identity does not recognize same sex unions. It is advisable to show reservation and respect to traditions during a visit to Malaysia (and indeed much of Asia).

Ques. How should I dress in Malaysia?
Ans.
 The Islamic customs also require that you be properly attired, fully covered from head to toe. The Islamic faith does not tolerate clothing that exposes the body. You will see this even in the traditional attire worn by the Malay women. The Baju kurung, for example, is a long sleeved full length attire with a scarf that covers the hair on the head. As a tourist you will generally not be expected to cover your head, but modesty is important. It can be frustrating to cover up in hot weather but there are various light and cool materials to dress in.

While modernization has brought in some fashion forward thinking most native Malay women regardless of their age still cover their heads. It is advisable to wear modest clothing in order to not attract too much attention to one self.

Malaysia possesses a tropical climate so cool and loose fitting clothing is always readily available.

Ques. What's the best way to travel to Malaysia?
Ans.
 Travelling into Malaysia is a breeze with its national carrier (MAS, Malaysian Airlines) which has an extensive worldwide network covering Australia, China, Cambodia, Hong Kong, India, Indonesia, Laos, Macau, The Philippines, Singapore, Sri Lanka, Thailand, The United Kingdom, Myanmar and Vietnam.

Most international flights also land at Kuala Lumpur International Airport. Some other states in Malaysia also have international airports. Travelling within Malaysia is easy with many budget airlines operating domestic flights within the country.

Ferries are another very charming and scenic way to connect to the islands and ports in Malaysia. These ferries operate on a daily basis from countries like Singapore, Indonesia, Philippines, Brunei and Thailand and offer many choices between nominal boat rides to luxury cruises.

Ques. What's the best way to travel within Malaysia and its neighbors?
Ans.
 An extensive international railway network operates between Thailand and Singapore. Tickets purchased in Malaysia itself (or online) are usually cheaper (often almost half the price) than if purchased from Singapore. Most tourists also travel to Johor through the causeway and take a local bus or train to different destinations to save travel costs.

There are local buses and luxury coaches that operate from Singapore from 35 to 45 Singapore dollars. Again coach tickets purchased from Malaysia come at a much cheaper rate of 45 RM, which is only about 20 Singapore dollars. Luxury coaches like Aero-line also ply between Singapore and many states in Malaysia. You might have to pay a higher price of almost 180 to 230 RM for a return ticket, but it may be well worth it. Like the name suggests, Aero-line offers airline comforts and quality for a road trip along picturesque Malaysia.

There are also coach buses that connect Miri and Limbang in East Malaysia to Brunei while direct buses operate from Pontianak (in West Kalimantan, Indonesia) to both Kuching and Sarawak in Malaysia. Several buses also operate between many cities in Malaysia to places in Thailand like Hatyai and Bangkok.

Taxis are easy to hire and they are inexpensive in Malaysia. They can be hired from the 24 hour travel desk at any airport terminal. It is advisable to rent taxis from within the airport terminal itself as these have standard rates and you can make sure that you are not being fleeced. Fares can be anywhere from 180 RM to a 350 RM depending on distance travelled. If not renting from the terminal it is advisable to get the advice of the locals or the concierge of your hotel to ensure you get a legitimate, licensed driver.

Ques. What are the driving conditions like? How much does car rental cost?
Ans.
 The other option is to drive into and within Malaysia in your own car. Most of the main cities in Malaysia are well connected by a fantastic network of highways. You can rent a Malaysian Proton or Perodua for less than 150 RM per day to get the experience of driving on the country’s fantastic roads, winding along a spellbinding and picturesque landscape. It is important to remember that Malaysia (like most of Asia) practices driving on the left side of the road. Barring some traffic bottlenecks within Kuala Lumpur and George Town driving within Malaysia is orderly and a very pleasurable experience. Some toll roads even accept Singapore dollars but at a very low rate, therefore it is better to have enough Malaysian currency on hand.

Ques. Do I need a visa for my stay?
Ans.
 There are immigration checkpoints at the different ports of entry into the country. The Malaysian visa requirements vary from country to country. Most western countries including the commonwealth nations and nationals of Ireland, Switzerland, Netherlands, San Marino and Liechtenstein, do not require a visa to enter Malaysia. It should be noted, however, that citizens of Bangladesh, India, Pakistan and Sri Lanka do require a visa to enter. Citizens from most western countries can travel into and stay in Malaysia for 3 months for business or tourist purposes without a visa if travelling with a passport valid for at least 6 months from the entrance date.

Each visitor to Malaysia must, however, fill in a Disembarkation Card to be handed to the Immigration Officer along with the national passport on arrival. This is essential even while travelling between Sabah and Sarawak. Visitor passes issued in Sabah are not valid in Sarawak and vice versa.

Visas are issued by the Malaysian consulates through their agent representatives in the country from which the application is made. Visitors can check their exact visa requirements on the traveldocs website.

Ques. Is Malaysia really a shopping haven?
Ans.
 Malaysia offers visitors a myriad of opportunities to shop, from the latest designer brands and electronic hardware to elegant Malay garments and meticulously handcrafted wooden baskets. The best places to find bargains as well as high end shops are Kuala Lumpur, Penang and Langkawi. Malacca and the East Coast of Peninsular Malaysia are good places to shop for antiques and artifacts.

Most malls in the country, especially in the nation’s capital, have some great deals on electronics. Malaysia is also a manufacturer, therefore some of the electronic goods found here can be cheaper than in the US and Europe. Bukit Bintang in KL is known for its electronic bargains. Computer and IT bargains can be found at Plaza Low Yat in the capital city.

Malaysian batik with its vibrant floral designs can be found in many local markets, handicraft stores and shopping malls. It is cheaper to purchase batik products here than in the shops that are part of tour packages.

Malaysia is truly Pewter paradise because of its rich tin oxide ores. Very good quality Pewter products can be found almost anywhere in Malaysia in central markets and craft shops. The Pewter here is priced lower and is lower in quality as compared to the national brand “Royal Selangor” that can be found in major shopping malls. The pride of Malaysia, Royal Selangor products are high quality and spectacular and unique only to Malaysia.

Ques. What is the food and drink like? Should I tip?
Ans.
 One can’t leave Malaysia without shopping for some local snacks. While each state has a local delicacy most snacks popular in Malaysia can be found in the nation’s capital with its range of delicacies, sweets and snacks unique to the different ethnic groups of the country.

A diverse population must mean diverse cuisines as well. Malaysia boasts a range of popular Indian, Chinese, Nyonya and Malay delicacies like Laksa, Nasi Lemak, rich curries with their coconut milk bases, Roti Pratas, fish ball noodles and much more. You can get a taste of this gastronomic array from a mere 3 to 4 RM per meal in the roadside hawkers to about 60 RM in restaurants. Most if not all restaurants in Malaysia have a 10% service charge included in the bill, so tipping is not necessary anywhere in the country. Of course you can always make an eager hawker stall owner or a waiter or cab driver happier by giving them a little above the ticket charge as a token of appreciation.

Although Malaysia is a self-proclaimed Islamic country, alcohol is widely available and can be bought from many licensed outlets barring some states like Kelantan and Terengganu that have a ban on alcoholic beverages. Liquor prices in most places in Malaysia are however comparatively higher. You could expect to pay about 7.50 RM ($2.30 US / £1.53 GBP) or even more for a can of beer in supermarkets or 7 elevens.

Ques. Is it easy to access the Internet in Malaysia? Will my mobile phone work?
Ans.
 Being connected is never a problem in Malaysia with its GSM mobile phone network. The top mobile companies in Malaysia are Celcom, Maxis and DiGi with extensive cell tower networks all around the nation. Most hotels in the metros are also wireless enabled. You can stay connected as long as you are not far away from the city or in dense jungles with only a guide to trust.

Ques. Is Malaysia safe?
Ans.
 Whether travelling in a group or alone, Malaysia is a safe and tourist friendly country with a respectable name for itself within Asia. Malaysia, as with much of Asia, is a lot more laidback than the West and this extends to most aspects of their everyday life. Malaysia is a very peaceful country, and most Malaysians are obliging, happy and pleasant folks!

Ques. Where can I find a tourist information office in Malaysia?
Ans.
 There are tourism information offices located in every state in Malaysia. They can provide assistance with travel and also help in emergency situations. Log onto http://www.tourism.gov.my for a detailed list of offices in each state.

A little bit of planning and healthy respect for the country’s traditional practices can go a long way in making your Malaysian holiday a truly memorable one.

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